Pre-Business English – Level 2 - Mr Marion English Trainer

About Course

Pre-Business English – Level 2 builds on the workplace foundations developed in Level 1 and prepares participants for more independent professional communication.

At this stage, students move beyond short workplace phrases and begin producing longer, clearer, and more accurate professional English.

The course develops the ability to explain experience, describe organizations, manage priorities, explain procedures, write stronger professional emails, participate more actively in meetings, report performance, handle difficult situations, analyse problems, and make recommendations.

Grammar is integrated into realistic professional communication rather than taught as isolated rules.

By the end of Level 2, participants should have the language foundation, grammar control, vocabulary, and communication confidence required to progress into Business English for Professionals.

By the end of Level 2, you will be able to:
Describe your professional background and experience in greater detail.
Talk about qualifications, skills, achievements, and responsibilities.
Give a structured description of a company, product, or service.
Discuss workloads, deadlines, priorities, and future plans.
Explain workplace processes and procedures clearly.
Give professional instructions.
Write requests, follow-ups, confirmations, and progress updates.
Explain ideas and support opinions with reasons.
Compare alternatives and make recommendations.
Participate more independently in meetings.
Report progress, performance, targets, and results.
Handle difficult customer situations professionally.
Explain problems, causes, risks, and consequences.
Compare possible solutions and recommend actions.
Deliver a structured workplace presentation.
Use essential professional grammar with greater accuracy.

Course Content

Session 1 — Professional Profiles, Experience & Career Background
Develop the language needed to give a fuller professional introduction. Students learn how to discuss career history, qualifications, skills, achievements, previous roles, current responsibilities, and professional experience.

Session 2 — Describing Companies, Products & Services
Learn how to give a structured description of a company and explain its industry, activities, products, services, customers, markets, branches, and business operations.

Session 3 — Planning, Priorities & Managing Work
Develop the language needed to discuss workloads, priorities, deadlines, responsibilities, future plans, schedule changes, and competing tasks. Students practise explaining what needs to happen and why.

Session 4 — Giving Instructions, Explaining Processes & Procedures
Learn how to explain workplace processes clearly and logically. Students practise sequencing information, giving instructions, explaining requirements, describing approvals, and communicating procedures step by step.

Session 5 — Professional Emails: Requests, Follow-Ups & Updates
Move beyond basic email writing and learn how to produce more complete professional messages. Students practise requests, follow-ups, confirmations, progress updates, deadlines, and polite professional language.

Session 6 — Meetings: Explaining Ideas, Reasons & Opinions
Develop the ability to contribute longer and clearer ideas during meetings. Students learn how to explain opinions, give reasons, compare alternatives, raise concerns, make suggestions, and recommend solutions.

Session 7 — Reporting Progress, Results & Performance
Learn how to communicate achievements, targets, percentages, improvements, delays, current progress, and future actions. Students practise delivering structured professional updates using numbers and performance information.

Session 8 — Customer Communication & Handling Difficult Situations
Develop stronger customer communication skills for complaints and difficult situations. Students learn how to show empathy, explain what happened, offer solutions, provide choices, take ownership, and manage professional follow-up.

Session 9 — Problems, Options & Recommendations
Learn how to analyse a workplace problem more systematically. Students practise explaining causes and impact, identifying risks, comparing possible solutions, discussing advantages and disadvantages, and making recommendations.

Session 10 — Professional Presentations & Transition to Business English
Combine the communication skills developed throughout both Pre-Business English levels. Students prepare and deliver a structured professional presentation, explain information clearly, make recommendations, and answer basic follow-up questions.

About Course

What Will You Learn?

Course Content

Session 1 — Professional Profiles, Experience & Career Background Develop the language needed to give a fuller professional introduction. Students learn how to discuss career history, qualifications, skills, achievements, previous roles, current responsibilities, and professional experience.

Session 2 — Describing Companies, Products & Services Learn how to give a structured description of a company and explain its industry, activities, products, services, customers, markets, branches, and business operations.

Session 3 — Planning, Priorities & Managing Work Develop the language needed to discuss workloads, priorities, deadlines, responsibilities, future plans, schedule changes, and competing tasks. Students practise explaining what needs to happen and why.

Session 4 — Giving Instructions, Explaining Processes & Procedures Learn how to explain workplace processes clearly and logically. Students practise sequencing information, giving instructions, explaining requirements, describing approvals, and communicating procedures step by step.

Session 5 — Professional Emails: Requests, Follow-Ups & Updates Move beyond basic email writing and learn how to produce more complete professional messages. Students practise requests, follow-ups, confirmations, progress updates, deadlines, and polite professional language.

Session 6 — Meetings: Explaining Ideas, Reasons & Opinions Develop the ability to contribute longer and clearer ideas during meetings. Students learn how to explain opinions, give reasons, compare alternatives, raise concerns, make suggestions, and recommend solutions.

Session 7 — Reporting Progress, Results & Performance Learn how to communicate achievements, targets, percentages, improvements, delays, current progress, and future actions. Students practise delivering structured professional updates using numbers and performance information.

Session 9 — Problems, Options & Recommendations Learn how to analyse a workplace problem more systematically. Students practise explaining causes and impact, identifying risks, comparing possible solutions, discussing advantages and disadvantages, and making recommendations.