Business English for Professionals – Level 2

About Course

Business English for Professionals – Level 2 is the second stage of the complete Business English for Professionals program.

Building on the communication skills developed in Level 1, this level focuses on more demanding professional situations, including advanced presentations, negotiation, persuasion, emotional intelligence, problem-solving, crisis management, and professional decision-making.

The course continues the same two-part training system.

Theoretical Sessions develop advanced professional communication skills that participants can apply directly in their careers.

Practical Sessions explore major business topics through discussion, case studies, vocabulary development, problem-solving, and realistic professional activities.

By completing both Level 1 and Level 2, participants complete the full 40-hour Business English for Professionals program.

By the end of Level 2, you will be able to:
Present data, figures, trends, and visual information professionally.
Handle questions confidently during presentations.
Negotiate and persuade in professional situations.
Make proposals and respond effectively to objections.
Use emotional intelligence to improve workplace communication.
Understand different leadership and management approaches.
Analyse problems and communicate solutions clearly.
Make and justify professional decisions.
Communicate effectively during difficult situations and crises.
Discuss international markets and competition.
Discuss Human Resources, leadership, business ethics, and corporate responsibility.
Communicate with greater confidence in complex professional situations.

Course Content

Session 1 — Theoretical: Presentations: Data, Visuals & Q&A
Develop the skills required to present numbers, trends, charts, graphs, and other visual information clearly. Learn how to describe changes, highlight important information, draw conclusions, and handle audience questions professionally.

Session 2 — Practical: Human Resources & Talent Development
Explore the role of Human Resources in modern organizations while developing the vocabulary needed to discuss recruitment, training, employee development, performance, retention, and professional growth.

Session 3 — Theoretical: Negotiation & Persuasion
Develop practical negotiation and persuasion skills for professional situations. Learn how to establish objectives, make proposals, persuade others, handle objections, make concessions, explore alternatives, and work toward mutually beneficial agreements.

Session 4 — Practical: Competing in International Markets
Explore how companies compete internationally. Discuss global markets, competitors, market entry, international expansion, competitive advantage, differentiation, and the challenges businesses face when operating across borders.

Session 5 — Theoretical: Emotional Intelligence at Work
Explore how emotional intelligence affects communication, leadership, teamwork, and professional relationships. Learn how to recognize emotions, manage reactions, demonstrate empathy, understand different perspectives, and respond more effectively to challenging workplace situations.

Session 6 — Practical: Inspiring Leadership & Management Styles
Explore different leadership and management styles and their impact on teams and organizations. Discuss motivation, delegation, decision-making, employee engagement, leadership behaviour, and what makes an effective manager.

Session 7 — Theoretical: Problem Solving & Crisis Management
Develop structured approaches to workplace problems and difficult situations. Learn how to identify problems, analyse causes, evaluate possible solutions, communicate recommendations, make decisions under pressure, and respond professionally during a crisis.

Session 8 — Practical: Winning Through Competition
Explore how companies build and maintain competitive advantage. Discuss competitors, market positioning, differentiation, innovation, business strategy, and how organizations respond to competitive pressure.

Session 9 — Theoretical: Business Ethics & Corporate Responsibility
Explore ethical decision-making and responsible business practice. Discuss integrity, accountability, sustainability, corporate reputation, stakeholder responsibility, and the ethical challenges organizations may face.

Session 10 — Theoretical: Final Presentations & Course Wrap-Up
Bring together the communication skills developed throughout both levels. Participants deliver their final professional presentations, demonstrate their progress, respond to questions, receive trainer feedback, and reflect on the skills developed throughout the complete program.

About Course

What Will You Learn?

Course Content

Session 1 — Theoretical: Presentations: Data, Visuals & Q&A Develop the skills required to present numbers, trends, charts, graphs, and other visual information clearly. Learn how to describe changes, highlight important information, draw conclusions, and handle audience questions professionally.

Session 2 — Practical: Human Resources & Talent Development Explore the role of Human Resources in modern organizations while developing the vocabulary needed to discuss recruitment, training, employee development, performance, retention, and professional growth.

Session 4 — Practical: Competing in International Markets Explore how companies compete internationally. Discuss global markets, competitors, market entry, international expansion, competitive advantage, differentiation, and the challenges businesses face when operating across borders.

Session 6 — Practical: Inspiring Leadership & Management Styles Explore different leadership and management styles and their impact on teams and organizations. Discuss motivation, delegation, decision-making, employee engagement, leadership behaviour, and what makes an effective manager.

Session 8 — Practical: Winning Through Competition Explore how companies build and maintain competitive advantage. Discuss competitors, market positioning, differentiation, innovation, business strategy, and how organizations respond to competitive pressure.

Session 9 — Theoretical: Business Ethics & Corporate Responsibility Explore ethical decision-making and responsible business practice. Discuss integrity, accountability, sustainability, corporate reputation, stakeholder responsibility, and the ethical challenges organizations may face.